Does Your Divorce Law Firm Have a Client Care Specialist?
A Client Care Specialist can make or break your divorce experience—especially if you value communication, discretion, and peace of mind. One of the biggest complaints about divorce lawyers in Florida is poor communication. In fact, the Florida Bar has identified lack of communication as the number one reason clients file grievances against their attorneys (See a Florida Bar News article here). That’s not just frustrating—it’s avoidable.
At Family Diplomacy, we’ve made it a priority to solve this problem by introducing a Client Care Specialist to support you throughout the Collaborative Divorce process. This role is especially valuable for high-net-worth individuals who want regular updates, quick responses, and someone who understands the gravity of every detail.
You Deserve More Than Just a Lawyer
As a physician, attorney, executive, business owner, or other professional, you expect clear communication and timely answers. You don’t have time to chase down your lawyer or wait days to hear back. A Client Care Specialist bridges that gap. This team member keeps the lines of communication open so that nothing slips through the cracks and your questions are answered—quickly and respectfully.
Whether you’re wondering about next steps, seeking clarity on documents, or simply need to feel heard, your Client Care Specialist is here for you.












