Does Your Divorce Law Firm Have a Client Care Specialist?

A Client Care Specialist can make or break your divorce experience—especially if you value communication, discretion, and peace of mind. One of the biggest complaints about divorce lawyers in Florida is poor communication. In fact, the Florida Bar has identified lack of communication as the number one reason clients file grievances against their attorneys (See a Florida Bar News article here). That’s not just frustrating—it’s avoidable.

At Family Diplomacy, we’ve made it a priority to solve this problem by introducing a Client Care Specialist to support you throughout the Collaborative Divorce process. This role is especially valuable for high-net-worth individuals who want regular updates, quick responses, and someone who understands the gravity of every detail.

You Deserve More Than Just a Lawyer

As a physician, attorney, executive, business owner, or other professional, you expect clear communication and timely answers. You don’t have time to chase down your lawyer or wait days to hear back. A Client Care Specialist bridges that gap. This team member keeps the lines of communication open so that nothing slips through the cracks and your questions are answered—quickly and respectfully.

Whether you’re wondering about next steps, seeking clarity on documents, or simply need to feel heard, your Client Care Specialist is here for you.

Fixing a System That’s Failing Too Many Clients

Traditional family law firms often focus solely on the legal case while overlooking the human side of the divorce experience. That’s where things fall apart. At Family Diplomacy, we believe you shouldn’t have to chase your attorney for updates or wonder if your needs are being met.

Adam B. Cordover, an internationally recognized leader in Collaborative Divorce, has seen this pattern far too often. With years of experience guiding clients through complex financial matters—from business ownership to complex investment holdings—he understands how critical it is to keep clients informed and engaged. The Client Care Specialist is on his team specifically to ensure that high-level professionals like you never feel forgotten or undervalued.

Peace of Mind When You Need It Most

The Collaborative Process already offers you and your spouse the privacy, control, and professionalism that courtroom litigation can’t. And with a Client Care Specialist supporting you throughout that journey, the experience becomes even smoother. You’ll have confidence knowing that someone is always paying attention to your needs—so you can focus on what matters most: your family, your future, and your financial stability.

Let’s Talk About What You Need

If you’re exploring divorce and want a private, respectful, and responsive approach, we invite you to reach out. You can access our calendar and schedule a consultation by clicking the button below.

You are not alone. We can help.


Adam B. Cordover is a Florida Collaborative Divorce Lawyer who practices exclusively in out-of-court dispute resolution.  We are accepting clients throughout Florida, and we have offices by appointment in Tampa, St. Petersburg, and Sarasota.